
RUC licences for heavy vehicles with a GVM of over 3.5 tonne will expire one month after any rate increase. Read the Road User Charges (Rates) Amendment Regulations 2020 (external link) Additional licences for combination vehicles.Additional licences for all-terrain cranes.Additional licences for powered vehicles.RUC rates for distance licences for overweight specialist RUC vehicles.Distance licences for all terrain cranes.Distance licences for unpowered vehicles.More information about the road user charges rates reduction scheme Road user charges ratesĬheck the tables below to see the rates for your vehicle type: The Government has reduced RUC rates by 36% again from 1 March 2023 to 30 June 2023. SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emailsĬONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. We apologise for any inconvenience.ĮASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool (external link) ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience caused.ĬOVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more We are working to resolve the services as soon as possible. ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment.

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022.

We are working with the payment provider to resolve this as soon as we can. ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. View our traffic map for road closures and delays (external link)ĬONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. We’ll provide updates on our Journey Planner website as information becomes available. TRAFFIC UPDATES: Several roads have been impacted by recent weather events. SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
